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Discover Your Co-pilot Opportunity with

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wissend
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taxonomy and facet consulting services

Taxonomy and Facet
Consulting Services

Your Edge in a Dynamic Market

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Why is Taxonomy and Facet Consulting Important?

In today’s digital marketplace, the way products are organized and presented can make or break a customer's shopping experience. At Wissend, we understand the pivotal role that well-structured taxonomy and facets play in driving conversion rates, improving search relevance, and enhancing overall user experience.

Leading market research firms like Gartner, Forrester, and IDC have consistently highlighted the importance of effective taxonomy and facet structures in eCommerce and digital retail.
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A well-implemented taxonomy can increase search effectiveness by up to 30%, directly impacting conversion rates. 

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They, emphasise that businesses with optimised taxonomy and facet systems experience higher customer satisfaction and retention rates.

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They rank taxonomy and facet optimisation as a top priority for digital retailers aiming to stay competitive in a crowded marketplace, underscoring the need for continuous refinement and alignment with evolving customer behaviours.

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consultation

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What are the Key Challenges?

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Complex Product Catalogs

Managing large and diverse product catalogs can lead to disorganized taxonomies, making it difficult for customers to find what they need.

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Evolving Consumer Preferences

As consumer preferences change, maintaining a taxonomy that reflects current trends without overwhelming users can be challenging.

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Technical Integration

Implementing changes to taxonomy and facet structures requires careful integration with existing systems, which can be technically demanding.

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Data Quality

Poor data quality can hinder the effectiveness of even the best-designed taxonomy and facets, leading to inaccurate search results and a frustrating user experience.

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What is the Impact of Taxonomy and Facet Consulting

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Impact of SKU Build

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Enhanced Search Relevance

Improved taxonomy and facet structures ensure that customers find relevant products quickly, increasing the likelihood of conversion.

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Increased Conversion Rates

By making it easier for customers to find what they’re looking for, businesses can see significant improvements in conversion rates.

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Better User Experience

A well-organized product catalog reduces friction in the customer journey, leading to higher satisfaction and repeat business.

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Scalability

A robust taxonomy allows businesses to scale their product offerings without compromising on organization or user experience.

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Use Cases

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Distributor A

A large distributor with a complex product catalog uses Wissend’s services to streamline their taxonomy, resulting in a 20% reduction in search abandonment rates.

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Retailer B

An online retailer specializing in niche products optimizes their facet structure, leading to a 15% increase in average order value as customers discover complementary products more easily.

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Distributor C

A B2B distributor facing challenges with product discoverability partners with Wissend to revamp their taxonomy, improving customer satisfaction and driving a 10% increase in repeat orders.

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Any questions?
We got you.

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Let’s Refine Our Taxonomy Together

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